Frequently Asked Questions
Everything you need to know about our authentic food products.
Are Aazol products organic and preservative-free?
Yes, we pride ourselves on sourcing products that are handmade by local self-help groups using traditional methods, ensuring they are free from artificial preservatives and additives.
How long does it take for my order to be delivered?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days across India.
What is your policy on returns and refunds?
Due to the perishable nature of food items, we only accept returns if the product received is damaged, expired, or incorrect. Please notify us within 48 hours of delivery with supporting images.
Do you offer international shipping?
Currently, we only ship within India. However, we are working on expanding our reach to share our local flavors with the global community soon.
How should I store the pickles and masalas?
To maintain freshness, store our pickles and masalas in a cool, dry place. Always use a clean, dry spoon to avoid contamination and ensure a longer shelf life.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets through our secure payment gateway.